IT Support & Help Desk Recruiting
Helix recruits IT support, help desk and desktop technicians, along with systems and network administrators. Recruiters confirm hands-on experience with your environment and assess communication skills, because support roles are customer-facing.
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What they do
- Tier 1–2 help desk support
- Device setup and imaging
- Account and access management
- Network and connectivity troubleshooting
- Ticketing and documentation
How we screen
- Technical screening on tools and environments
- Communication and customer-service assessment
- Certifications verified
- References
Ways to hire
- Contract
- Contract-to-hire
- Direct hire
IT Support & Help Desk Recruiting FAQ
Can you staff IT for an office move or rollout?
Yes. Contract technicians are a good fit for device rollouts, migrations and office moves.
Do you recruit senior technical roles?
Yes — systems, network, cloud and engineering roles through our technology practice.
Industry
Technology staffing →Related roles