Customer Service Staffing
Helix staffs customer service representatives and call center agents for inbound support, order processing and account management. Recruiters assess communication, patience and system skills in a live conversation before anyone is presented.
Call Joe · (973) 885-2635Request customer service representatives
What they do
- Inbound phone, email and chat support
- Order entry and status updates
- Resolving complaints and escalations
- CRM documentation
- Outbound follow-up
How we screen
- Live conversation to assess communication
- Typing and systems skills reviewed
- Schedule availability confirmed
- Background screening to your requirements
Ways to hire
- Temporary
- Temp-to-hire
- Direct hire
- Seasonal surges
Customer Service Staffing FAQ
Can you staff a seasonal customer service surge?
Yes. We build a seasonal plan and keep strong performers on through temp-to-hire.
Do you staff bilingual representatives?
Yes. Tell us which languages you need and we screen for them in conversation.
Related roles
Popular markets